Manager Financial Services Transformation

Amsterdam

Master (WO)

Technology & Transformation

Be the true you

Lead transformative projects in banking and insurance to enhance customer experiences and operational efficiency through innovative digital solutions. At Deloitte.

Benefits

in addition to a competitive salary, a share in our profits
an overtime arrangement that allows you to receive compensation for overtime
great growth opportunities. Depending on your ambitions and performance
a development program that helps you keep growing
flexible working hours and the opportunity to work from home
26 days of paid holiday annually, and the opportunity to purchase 15 additional holiday days annually
a 32 or 40-hour working week
the opportunity to take a month of unpaid leave once annually
the possibility to go on sabbatical for at least 2 months
a good mobility scheme: choice between a company car with a fuel pass for Europe or the Mobility+ option or a gross cash option with which you arrange all your own transport or a public transport annual subscription
an iPhone, which is also for personal use
a laptop with a 4G connection
a good pension scheme
an opportunity to take part in our collective health insurance scheme
an opportunity to benefit from tax-efficient facilities, such as company fitness and a bicycle scheme

Be the true you

Naturally you are keen to discover and learn new things each day and you collaborate with your colleagues. But most importantly, be the true you. The one and only you. With your personal strengths, view of the world and unique personality. You need the following qualifications for the position of Senior Manager Financial Services Transformation:

a minimum of 7 years of experience in managing complex digital transformations, especially in sales and service processes and CRM domain in financial services
thorough understanding of core business drivers and processes within financial services firms
a robust Dutch network in financial services firms
multiple years of project or consultancy experience as an internal or external consultant or manager, with the ability to manage and lead high-performing teams

What impact will you make?

As Manager - Financial Services Transformation, you will drive digital innovation to revolutionize customer experiences and improve operational efficiency. Within six months, you will have delivered tangible results – reaching significant implementation milestones at a strategic account or developing strategic visions within 2 customer domains in the financial services sector. By leveraging CRM strategies and IT solutions, you'll align business goals with cutting-edge technologies, fostering stronger client relationships and enhancing overall market competitiveness.

Let's make progress together

Connect your future to Deloitte

How do you do this?

take a leading role in establishing digital and CRM expertise in the financial services domain;
set up, design, and deliver CRM projects/products with international, cross-functional teams;
advise, support, and facilitate financial services customers in sales and service business processes;
ensure our portfolio of projects aligns with strategic goals and adapt our propositions to changing market conditions;
integrate innovative CRM and IT solutions like Salesforce and Microsoft Dynamics, supporting implementation projects with a team;
foster strong client relationships to drive strategic engagement and commercial success.

You will report to the Director and Partner of the Sales and Service Practice within the Financial Services Industry, with a strong focus on personal development and leading junior team members.

We would like to meet you!

We are curious to know more about you. To learn what makes you exceptional. Because at Deloitte, we believe that our mutual differences add value to our client's needs. Please introduce yourself and apply for this great opportunity.

Our application process

Select one of the steps for more information

Step 1: Preparation

You can apply for our vacancies online or send us an open application. We will ask you to tell us a bit more about yourself, such as your name and address, for example, and information about your educational background. You can upload your CV and a motivation letter. We will send you confirmation when we have received all your details.

Step 2: CV and motivation

You can upload your CV and a motivation letter. We will send you a confirmation when we have received all your details.

Step 3: The assessment

When a recruiter sees enough of a match with your profile, we will ask you to complete an online assessment. By playing four online games, we can see which qualities and talents you possess and whether they align with the position you've applied for.

Step 4: The interview

Depending on the scores of the career scan, you will be invited for a first interview with the recruiter. The first interview is held with a recruiter and someone from the team. We are curious about who you are, what you have done and what you expect from a new job. We also give you more insight into what we are looking for and what the tasks are that belong to the position. If both parties would like to discuss it further, you will be invited for a next interview. In these conversations, we go deeper into the content. What is your talent and what skills do you manage? You can during one of the next interviews get a case study.

Step 5: The offer

When all conversations have been satisfactorily completed (for both parties), an offer will follow. The recruiter will draw up the contract for you which you will receive digitally.

Questions or doubts? Get in touch.

We are pleased to offer you tips on how to responsibly combine AI with your unique qualities, ensuring that 'your recruitment process' truly represents you. Not sure if this vacancy is right for you? Please contact me.

Let's make progress together

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Manager Financial Services Transformation